FAQ
What services do you offer?
We offer airport transfers, hotel transfers, point-to-point transfers, shopping transfers, night-out transfers, private transfers, and tours and trips.
How do I book a transfer or tour?
You can book a transfer or tour through our website, by phone, or through our authorized agents. A confirmation email will be sent once your booking is complete.
What payment methods do you accept?
We accept major credit cards and online payment methods.
Can I cancel or change my booking?
Yes, cancellations must be made at least 24 hours before the scheduled transfer or tour time to avoid charges. Changes to bookings are subject to availability and must be made at least 24 hours in advance.
What happens if my flight is delayed?
We monitor flight arrivals, so we will adjust your pickup time accordingly. There are no additional charges for flight delays.
Is your vehicle insured?
Yes, our vehicle is fully insured, including passenger liability coverage. We recommend personal travel insurance for additional coverage.
What should I do if I left something in the vehicle?
Contact our customer service team immediately. We will do our best to locate and return your item.
Is your driver trained?
Yes, our driver undergoes comprehensive training to ensure safe, reliable, and professional service.
Do you offer child seats?
Yes, child seats are available upon request. Please let us know your requirements when making a booking.
How can I contact customer service?
You can contact our customer service team 24/7 at +30 or info@mycorfutransfer.com
Do you provide services for special occasions or events?
Yes, we offer customized transfer and tour services for special occasions and events. Please contact us for more information.
What is your privacy policy?
We are committed to protecting your privacy. Personal information provided during booking is used solely for service delivery and communication purposes. We comply with all applicable data protection laws.
How do you handle complaints?
We strive to provide excellent service. If you have any complaints, please contact our customer service team. We take all feedback seriously and will address your concerns promptly.
Can I book a transfer or tour for a group?
As we only have one vehicle and driver, group bookings are subject to availability. Please contact us with your group details and requirements to discuss options.
Your Journey, Our Commitment